Microtel by Wyndham is a budget hotel chain established in 1989, providing guests with affordable, no-frills accommodations that include essential amenities like free Wi-Fi and breakfast. Acquired by Wyndham Hotel Group in 2007, it has since expanded globally and is known for its modern design, efficiency, and commitment to sustainability and technology. It caters to both leisure and business travelers seeking quality stays at competitive prices. 

1. 1. **Customer Inquiry and Selection:**

2.   - Customers browse your website or physical store, view available products, and gather information about materials, dimensions, finishes, and prices.

3.   - Sales representatives may assist customers in choosing the right product, answering questions, and providing customization options if applicable.

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5. 2. **Order Placement:**

6.   - Once the customer decides on their purchase, they place the order online, over the phone, or in-store.

7.   - The customer provides necessary details such as the desired product(s), quantity, color/finish choices, and shipping/delivery preferences.

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9. 3. **Order Confirmation and Payment:**

10.   - You verify the order details with the customer, ensuring that all specifications are correct.

11.   - The customer pays for the order either upfront or upon delivery, depending on your payment terms. This could involve credit card transactions, bank transfers, or other agreed-upon methods.

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13. 4. **Inventory Check:**

14.   - Your system checks stock availability. If the item is in stock, proceed to fulfillment. If it needs to be manufactured or ordered, provide an estimated lead time to the customer.

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16. 5. **Manufacturing (if applicable):**

17.   - For custom-made or out-of-stock items, manufacturing begins once payment or a deposit is received. This stage includes sourcing raw materials, production, and quality control.

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19. 6. **Packaging and Preparation for Shipment:**

20.   - Completed furniture pieces are carefully packaged to prevent damage during transportation, using protective materials like bubble wrap, cardboard corners, and sturdy boxes or crates.

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22. 7. **Shipping and Delivery Scheduling:**

23.   - Arrange for pickup by a logistics partner or arrange in-house delivery services. Notify the customer of the estimated delivery date and time frame.

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25. 8. **Tracking and Updates:**

26.   - Provide the customer with a tracking number and updates throughout the shipping process so they can monitor the progress of their order.

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28. 9. **Delivery and Assembly (Optional):**

29.   - Depending on your service offering, deliveries may include white-glove service where furniture is assembled and placed in the customer’s home.

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31. 10. **Post-Delivery Follow-Up:**

32.    - After delivery, follow up with the customer to confirm satisfaction with the product and the delivery process. Address any issues promptly.

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34. 11. **Warranty and Returns:**

35.    - Inform customers of warranty coverage and your return policy should they need to make a claim or request a return.